Frequently Asked Questions
No. Currently, we don’t provide a sample order. You can check our products’ videos and testimonials to verify our quality.
We collect the fallen areca sheaths from farms and dry under the sun to remove the moisture from the leaves. The dried leaves are then washed using a high-speed freshwater gun to remove the leftover dirt. The clean leaf is then again dried for a few minutes to go under high-pressure & heat molding machines, where the plates are formed and also bacterias are killed during this process. The plates are then sent for the packaging process.
Yes. We have a separate process for packaging which involves Scrubbing, Cleaning, Shrink Wrapping (19-22 microns), Dehumidifier (2gm of Silica Gel Packets), Packing (5ply 140 GSM Corrugated Boxes). Usually, we pack 25 pieces in one pack, and it’s purely based on the client’s requirements. The base rate costs ₹ 0.90/piece. Brand Customization is available based on customer’s needs and the brand assets should be provided by the client.
- 50% amount in advance to be paid.
- Balance 50% amount should be paid before dispatching of the products from the manufacturing unit.
No. The pricing is the ex-factory rate from Badravati, Karnataka, India. Packaging and Shipping are separate costs depending upon the client’s requirements.
Domestic Yes, we do provide shipping for an order quantity of more than 10,000 pieces. We have partnered with shipping companies and we provide you the quotes from them once the order is confirmed. Origin Point – Badravati, Karnataka, India. International Yes, we do provide shipping for an order quantity of more than 10,000 pieces. We have partnered with shipping companies and we provide you the quotes from them once the order is confirmed. Origin Point – Badravati, Karnataka, India. Sea Port – Chennai, India.
- Our minimum order quantity (MOQ) is 10,000pcs per order.
- Product delivery time depends on the quantity and availability of the product since its a natural product.
- The minimum time required to deliver MOQ (10,000 pcs) is around 4-5 days.
- Products once sold will not be returned back and only replacement will be provided based on inspection from our end.
Yes, you can resell our products under your own brand name. We will provide you all the training and portfolio in our Reseller Programs.
For more details, pls contact:
Anusha N Gowda
+91 76766 66555 | contact@bioticbasket.com